SSA offers its Operations Management Services to customers in the federal, state/local, and commercial markets.
Partial List of SSA clients:
Federal |
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State/Local |
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Commercial |
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Example SSA IT Operations clients and services:
USAG DOIM - Ft. Detrick, MD |
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TIER I and TIER II customer support, Computer Operations, Data Center, and Network Engineering services to the USAG DOIM and US Army Medical personnel on a worldwide basis. |
USAMMDA |
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Application development, administration, maintenance, and technical services in support of various mission-critical data stores and systems. |
US Environmental Protection Agency |
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Executive IT support, process reengineering, workflow analysis, and customer support services to the EPA’s Office of the Administrator and Office of Civil Rights. |
National Guard Bureau |
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Application development and database support for the National Guard Bureau’s (NGB) Readiness Tracking and Sourcing Tool. |
Example SSA Logistics/Base Operations clients and services:
AJCC – Raven Rock Mountain Complex |
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Cargo screening, supply warehouse management, inventory management, and related logistics support services. |
NAVICP – Philadelphia/Mechanicsburg |
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Operations support services including mailroom, defense messaging service, courier service, express package receipt and delivery and recycling services. |
Air Force Special Operations Command |
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Essential supply services, including Procedures and Analysis, Inventory Management, Document Control, Hazardous Materials Pharmacy and Pickup and Delivery. |
U.S. Army Garrison – Ft. Monmouth |
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Support services to the Directorate of Logistics, including the Logistics Modernization Program, Installation Property Book Office, Equipment Management Services, and Material Support Services. |
Example SSA Administrative Operations clients and services:
St. Paul Computer Center |
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SSA provides processing and reporting of state-wide medical records in support of the Maryland Health Services Cost Review Commission. |
BOSS |
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Violation processing and mailing, services in support of Howard County, MD automated red light enforcement. |